Your mission is to serve. Our professional CX solutions can serve your mission.

Our experienced teams can help you scale services to Donors, Volunteers, and Beneficiaries.

10%-20%

improvement seen in donor satisfaction levels for NGO’s that outsource CX functions such as donor inquiries, fundraising support, and volunteer coordination, according to the Association of Fundraising Professionals

55%

of NGOs are outsourcing CX to access the latest technologies and expertise, per a survey by Techsoup

Amidst a rapidly changing landscape, NGOs must innovate to remain relevant. We leverage the latest technologies to deliver NGO-specific solutions that allow organizations to get more done, more quickly, at a lower cost.

Custom Solutions

Your diverse and unique stakeholders require customized solutions that suit each group’s needs but also benefit from the synergy of a unified approach.

Access the Latest Technology

Our AI-infused technology solutions allow your people to do more and your data to mean more.

Anyone, Anywhere

Our solutions are built to be multilingual, multigenerational, multichannel. Communicate with the people you need to reach whoever they are, wherever they are.

Other Services We Offer

Trust and Safety

Our experienced moderation teams utilize the latest technology to ensure a secure and reliable environment for your community that will reflect positively on your brand.

Back-Office and Accounting

We provide a range of back-office staff and services, including recruitment, accounting, payroll, HR, and more.

AI Solutions

In addition to working with our CRM partners, our in-house AI team works with clients to create custom AI solutions and integrations for a variety of applications.

Multilingual Support

Our teams in the world’s top outsourcing destinations can provide native support in English, French, Spanish, German, Dutch, and other languages upon request.

Digital Marketing

We offer a complete suite of Digital Marketing services as well as dedicated marketing professionals, including Marketing Managers, SEO Specialists, Social Media Specialists, Content Marketers, and Web Developers.

Design

We deliver award-winning design staff and services, including digital advertising, web design, graphic design, brand identity, and more.

Want to see what the new generation of CX looks like?

Supercharged by technology yet infused with heart, lower your costs and deepen your customer connection with SourceCX.