Leading the Way in
Offshore CX
The Philippines has become the world’s premiere CX outsourcing destination due to its low costs, amazing workforce, and a host of other factors
Leading the Way in
Build an expert team in the Philippines for a fraction of the cost.
We specialize in building dedicated offshore CX teams in the Philippines that deliver better results than local teams for less than half the cost. We offer minimal start-up risk and maximum transparency, control, and long-term return on investment. We also provide unparalleled management flexibility, allowing clients a level of operational oversight that perfectly suits their needs.
Access the world’s leading CX talent pool
With about 1 million new graduates entering the work force each year, the Philippines’ deep pool of experienced professionals, who are known for their excellent communication skills, cultural familiarity with the West, and inherent warmth, make the country an ideal location for outsourcing customer service. And while other outsourcing centers have faced daunting cost pressures, the Philippines has been able to maintain low costs due to its strong population growth and a relatively weak currency.
English Spoken Here
According to the EF English Proficiency Index 2024, the Philippines ranks 22nd out of 116 countries, placing it among the nations with high proficiency in terms of English skills. English is one of the country’s official languages and is an integral part of education, business, and government. Because of this, Filipinos have a neutral accent that makes outsourcing to the Philippines easy and efficient.
A Home for Long-Term Success
The Philippines owes 8% of its economic output and nearly 1.7 million jobs to the BPO sector. As such, the industry enjoys tremendous support from the government both in terms of tax incentives and other initiatives, including educational programs and telecommunications infrastructure investment, aimed at driving further growth. In addition, the maturity of the outsourcing industry, particularly customer service, in the country means that there is plenty of support and expertise to deliver optimal results.
Join our clients in leveraging
location independence
Telephone
Philippines Office
19th Floor, Exxa Tower, Bridgetowne IT Park
Ugong Norte, C5 Road, Quezon City
1110 Metro Manila, Philippines
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